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  Contact Express Privicy Policy
   
The following information relates to the processing of your personal data. Please note that in this privacy policy, "Contact Express refers to contactexpress.co.uk
   
  What information do we collect and what do we use it for?
   
  Sharing information
   
  The data, or parts of them, may be shared with: -
   
 
  • the Contact Express companies, any companies belonging to their groups, or any successors to such companies;
  • persons, companies or professional firms providing their assistance or advice to Contact Express for accounting, administrative, legal, tax and financial issues;
  • subjects entrusted with the facilities to access the data by law or in compliance with the competent authorities' instructions;
  • subjects delegated and/or entrusted by Contact Express to carry out the activities connected with the supply of e-commerce services;
  • certain carefully selected third parties who may send you information on products or services that may be of interest to you.
  Cookies
   
 

Areas of our site may use "cookie" technology exclusively in order to obtain information on the use of our web site which may be used in an aggregated and anonymous form for statistical analysis on the use of the web page and to allow the functioning of some services which require the user's route identification by different pages of the web site (backstage, e-commerce).

   
  Contact Express cookies are normally anonymous and do not refer to a user's personal data. Named cookies allowing the identification of the person by matching them with our database, could be assigned only upon users' specific request and only in order to allow its immediate identification for the access to restricted parties of the web site (e.g. backstage) without the need for the user to manually insert the password and login. The user's identity is never inserted directly in the cookie and is not able to be intercepted. For each access to the web site, independently from the presence of a cookie, Contact Express registers various information including, the type of browser (e.g. Internet Explorer, Netscape), the operating system (for example Windows, Macintosh) the host and URL of the user, together with the data on the requested page. These data may be used in an aggregated and anonymous form for statistical analysis on the use of the web page.
   
  Security
   
  Contact Express pays great attention to security issues. In addition to carefully selecting any third party we share information with, Contact Express are committed to the security of all data we collect. As part of our service, we will take appropriate technical and organisational measures against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data. To this end, we have in place a number of safeguards.
   
  Regarding our security policies, we regularly change our passwords and any critical passwords are known only by trusted personnel. All our data is protected by strict policies built on solid systems.
   
  Your choice
   
  By registering as a user with Contact Express, or by using our systems, you hereby agree to our use of your data in the manner specified above. If you do not wish us to use the information in this way, you should not register or use our systems and services. If you withdraw your consent we will close your account (should you have one) and cease using the information immediately.
   
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Order Information
Please note: we will not be able to dispatch any orders for contact lenses, until we have received a copy of your recent contact lens prescription by fax, e-mail or post. 
The prescription must be in date for the entire duration of lenses ordered and needs to be signed by your optician.  If you do not have this information you may email us your optician's contact details and we will try to obtain the information for you.
 


Contact Express, PO BOX 559, Waltham Cross EN8 8WX